Community Health Worker, Department of Women's Health, Dell Medical School Job at University of Texas at Austin, Austin, TX

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  • University of Texas at Austin
  • Austin, TX

Job Description

Job Posting Title:

Community Health Worker, Department of Women's Health, Dell Medical School

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Hiring Department:

Department of Women's Health

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue Until Feb 01, 2026

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Location:

AUSTIN, TX

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Job Details:

General Notes

Limited funds, 18 to 24 months.

Work related to the pilot will be conducted over at least two years. The Dell Medical School will partner with CommUnityCare (CUC), a local federally qualified health center (FQHC), and other subspecialists, to expand access to comprehensive postpartum care for the most vulnerable mothers in our community. Most of the new mothers served by CUC either are enrolled in Medicaid coverage or have their babies enrolled in the Children's Health Insurance Program (CHIP) Perinatal program. Overall project goals include a new standard of care for mental health assessment in the postpartum period, improved maternal health outcomes in mental health and birth spacing, and a proposed new care model for the twelve months following birth. The CHW will be a critical part of the team seeking to achieve these goals.

Purpose

The Dell Medical School is seeking a promotora/community health worker (CHW) to serve as a critical member of an interdisciplinary team working on a pilot to improve postpartum care for a caseload of at least 200 Central Texas women. The primary role of the CHW will be to assist mothers who have recently given birth to identify the resources they need to ensure social determinants of health barriers -- like lack of adequate food, transportation, housing, or child care -- do not prevent patients from receiving the care they need, including adequate mental health services.

Responsibilities

Service Coordination, Navigation and Direct Service Skills:

* Assist women in filling out applications for benefits and services as appropriate.

* Maintain an understanding of Medicaid, CHIP-Perinatal, SNAP, WIC, and other program benefits to assist patients with resource allocation and choices.

* Maintain an understanding of other Central Texas community resources that can assist women in overcoming social barriers that could interfere with them receiving the care they need.

Capacity Building and Advocacy Skills:

* Establish trusting, supportive, collaborative relationships with women who have recently given birth.

* Engage patients and family in discharge planning, health promotion, and health education. Support and provide general health related education and counseling, especially in unhoused patients. Promote individual and collective empowerment through health education, skill development, advocacy, organizing and collaboration with strategic partners.

Education and Facilitation Skills:

* Provide patient education on general health, postpartum care, and chronic disease management, as directed by the care team.

Individual and Community Assessment Skills; Outreach, Evaluation and Research Skills:

* Assess the social care needs of the research participants (women who have recently given birth) and their families, based on the outcome of the research study's screening process.

* Identify and connect women with the community and government resources that will fulfill their needs.

* Provide assessment and documentation of patients' health-related social needs and assets; participate in family and community assessments.

* Coordinate with team members across various project requirements.

* Assist with developing assessment and evaluation tools for project longevity and maximum positive patient outcomes.

* Will also be responsible for documentation of participant social needs, resources connected to, encounters, and follow-ups using software tools adapted with the University and care teams. As this documentation will be used for program evaluation and assessment, accuracy and timeliness will be critical.

Communication and Organizing Skills:

* Work collaboratively with the multidisciplinary project team to understand and communicate patient and project needs.

* Coordinate with community partners, serve as liaison between Ascension Seton Medical Center, UTHA, CommUnityCare (CUC), and other community partners, utilize written and verbal communication, and assist with building a foundation for long term solutions.

* Work closely with above partners to improve the local health care system's ability to serve houseless patients during transitions of care.

* Other related duties as assigned.

Required Qualifications

High school/GED and 5 years of community/health experience OR Bachelor's degree and 1 year of community/health experience. Experience working with individuals from historically marginalized populations, particularly unhoused patients. Demonstration of interviewing techniques to obtain personal information, to make inquiries and referrals, and to resolve conflicting information. Working knowledge of community-based resources including health and social services, eligibility criteria, and how to access them. Texas CHW/promotora certification (alternates: or in the process of completing certification with intent to complete within X months of hiring). Strong oral and written communication skills. Ability to work independently, as well as, to develop collaborative relationships with the care team, families, patients, interdisciplinary team members, and community agencies. Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks. Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Bilingual in English and Spanish strongly preferred. 2-3 years experience connecting patients and ensuring closed loop referral with community resources and governmental agencies that address complex social needs. Preferably in a role as a certified CHW. Experience working in healthcare setting or relevant experience. Experience working with women during pregnancy and the postpartum period. Experience working with individuals with mental health needs. Possess knowledge and expertise in completing benefit applications such as SNAP, WIC, and Medicaid. Demonstrated understanding of the care ecosystem in Travis County around social services, transportation, etc. Demonstrated understanding of Texas Medicaid benefits strongly preferred. Demonstrated understanding of CHIP-Perinatal program preferred. Experience using electronic medical records and social service referral management software.

Salary Range

$40,000 + depending on qualifications

Working Conditions

* May work around standard office conditions.

* Repetitive use of a keyboard at a workstation.

* Use of manual dexterity.

* Field work as necessary.

Required Materials

* Resume/CV

* 3 work references with their contact information; at least one reference should be from a supervisor

* Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

* E-Verify Poster (English) [PDF]

* E-Verify Poster (Spanish) [PDF]

* Right To Work Poster (English) [PDF]

* Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Tags

For contractors, Local area, Immediate start,

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