Community Support Worker (CCSS) - No Experience Required Job at Families and Youth Inc, Las Cruces, NM

  • Families and Youth Inc
  • Las Cruces, NM

Job Description

Community Support Worker (CCSS)

Families and Youth Innovation Plus is hiring a full-time Community Support Worker (CCSS)

The purpose of Comprehensive Community Support Services (CCSS) is to surround individuals and families with the services and resources necessary to promote recovery, rehabilitation and resiliency. Comprehensive Community Support Workers address goals specifically in the following areas: independent living, learning, working, socializing and recreation. CCSS consists of a variety of interventions based on coaching and addressing barriers that impeded the development of skills necessary for independent functioning in the community.

The Comprehensive Community Support Worker provides assistance with identifying and coordinating services and supports identified in an individual's service plan, supporting an individual and family in crisis situations, and providing individual interventions to develop or enhance an individual's ability to make informed and independent choices.


  • Acting with Empathy and Compassion
  • Professionalism
  • Client Focus
  • Fostering Communication
  • Planning and Organizing
  • Problem Solving
  • Diversity and Inclusion

Key Responsibilities:

  • Communicate patient education needs with care team
  • Monitor referrals made to community based organizations, medical care, and other services to support the members overall care management plan
  • Refer patients to appropriate community resources
  • Provide case management and referral services for client caseload
  • Assess, plan, implement and evaluate the needs of patients to develop and facilitate an appropriate plan of care and discharge plan
  • Advocate for patients and families throughout the continuum of care for procurement of services and optimal health
  • Works closely with families to plan, secure, coordinate and monitor services via community and informal resources to assist them in reaching optimum, social, psychological, and physical functioning and to reach their identified recovery and resiliency goals.
  • Conducts Functional/Needs Based Assessments based on needs or challenges of the family, and developing service plans for goals to be addressed in the course of Case Management Services
  • Will facilitate treatment team meetings and updated treatment plans in coordination with client and family in addition to informal and formal treatment team personnel/resources for assigned clients in keeping with agency policy, licensing standards, or as clinically indicated.
  • Facilitates the flow of information to ensure that all treatment team members are up to date with needs and progress of all assigned clients.
  • Follows up with services that the families have been networked with on a consistent or as needed basis.
  • Attends all meetings specified as mandatory by either the direct supervisor or clinical leadership.
  • Maintains client records ensuring that documentation will be timely, accurate, and maintained according to agency and contract standards.
  • Completes the required training curriculum and ongoing training to improve knowledge, skills, and abilities to promote awareness and appreciation of cultural diversity and needs of persons served.

Qualifications and Experience

  • Hold a Bachelor's Degree in a human service field from an accredited university and one (1) year relevant experience working with the target population; or hold an associate's degree in a human service field from an accredited college and have a minimum of two (2) years of experience working with the target population;
  • Or Associates Degree in approved curriculum in behavioral health coaching; no experience necessary; or
  • Or High School (College diploma) graduate or have a General Education Development (GED) and shall have a minimum of three years of experience working with the target population; or shall be certified as a certified peer specialist (CPS).
  • Must pass a CYFD Criminal Records Check and maintain a valid NM Driver's License
  • Must maintain a full certification of the following trainings; CPR/First Aid and CPI

Job Tags

Full time, Contract work,

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