Sr Data Scientist Job at Asurion, Nashville, TN

  • Asurion
  • Nashville, TN

Job Description

Sr. Data Scientist

Global Product Development Nashville, TN

Why Asurion?

Asurion is seeking for a Senior Manager to join our Data Science team. An individual in this role identifies and solves complex business problems, drives the creation of new data products and analytical capabilities embedded in multiple business applications. Leads a team of data scientists to gather and analyze large volumes of data, evaluates scenarios to make predictions on future outcomes and supports decision making.

Role and Responsibilities:

Frame & communicate business problems as a Data Science/AI initiative in a collaborative way

Work with a team of data scientists to build ML/AI solutions that drive business impact with minimal handholding

Develop prototypes for new data product ideas

Design and deploy complex, optimized, and large-scale machine learning algorithms and recommender systems to improve Asurions wireless & connected home experiences

Analyze and interpret the results of product experiments

Work closely with product managers and stakeholders to identify and answer important product questions that help improve outcomes

Utilize Natural Language Processing, particularly Generative AI, to analyze speech and social data

Communicate findings to product managers and development groups

Drive the collection of new data and the refinement of existing data

Regularly invents new and novel approaches to problems; takes initiative and breaks down barriers to solve problems; recognized within team as the source of solutions.


Master's or PhD preferably in an engineering, statistics, technology, or science role with at least 2 years work experience. Exceptional candidates with no previous work experience are welcome.

Prior experience in leading, mentoring, and coaching data scientists is preferred

Prior experience in applying machine learning for customer experience & fraud detection use cases is a plus

Prior experience in leveraging Generative AI to build useful and helpful solutions is a plus

Comfortable in using advanced statistical data modeling techniques and tools

Experience using Python and working with large scale systems

Familiar with optimization techniques and underlying machine learning algorithms concepts

Solid statistical knowledge; familiarity with hypothesis testing, experimental design and time series

Familiarity with Linux/Unix/Shell environments

Self-driven and able to ask and tackle the most important analytical questions with a view on driving product impact

A strong passion for empirical research and for answering hard questions with data

Result-driven and focused self-starters, great communicators that follows through on every initiative

Love the responsibility of being individually empowered

Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner

About Asurion:

Simply put, Asurion helps people stay connected. As the global leader of connected life services, we provide over 290 million consumers around the world with simple, intuitive technology advice to help them get the most from their devices; support to fix their issues and connectivity crisis, and device protection to ensure they receive a replacement or repair. When a product is missing or simply doesn't work properly, Asurions 19,000 employees are focused on solving the problem with people and processes operating 24 hours a day, seven days a week, speaking six languages, and working across any device, platform, or provider. By partnering with leading retailers, mobile carriers and pay-tv providers, Asurion helps customers enhance their lives through their technology. For more information about Asurion Data Science Team, please visit



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